The background to the story is a classic inner city crime-ridden neighborhood where police can’t effectively prosecute drug markets since it looks like community norms sanction them and the community thinks that police are in cahoots with drug dealers because calls to police are relatively ineffectual. Police Chief Fealy called open meetings with the community in 2003 to admit bravely that the police had been ineffective and often caused more harm than good. That led to lots of useful dialogue. The Police Department got community residents to understand both that their walking away from drug dealers let the drug trade continue and that they had a lot of moral outrage about what was happening. The Chief emphasized that by partnering with police they could both dry up the drug markets and all the associated crime.